Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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May 6, 2021

Air Force Surgeon General visits Desert Medics

Hogg and Kolczynski participated in a group walking tour of the clinic, visiting each of the different clinics and hearing first-hand from the Airmen that work in each section, who deliver trusted care to all they serve at DM.

Marion Kimani, Military Health System GENESIS trainer, gives instruction to Airman 1st Class Jenna Slaughter, 355th Mental Health technician, at Davis-Monthan Air Force Base, Arizona, April 7, 2021.

May 6, 2021

355th MDG implements new military health system

In order for the 355th Medical Group to accomplish its mission, it needs the best tools and systems available to ensure patients get the care and services they need.

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