Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Behavioral Health Optimization Program

A program made available to all beneficiaries within the primary care clinics as a part of overall good mental and emotional health care. The purpose of this service is to offer assistance when habits, behaviors, stress, worry, or emotional concerns about physical or other life problems are interfering with someone’s daily life. The clinic is self-referral and appointments can be made by visiting TRICARE Online and selecting the appointment type of “Behavioral Health” in the “Make Appointment” module. Providers in the Behavioral Health clinic can help reduce a variety of symptoms related to chronic conditions as well as offer plans for lifestyle modifications and behavioral problems. The clinic offers classes on a weekly basis.  No enrollment is required for these classes. Simply check in at the front desk 10 minutes prior to the appointment time.

Contact Us

Location

Co-located with Family Health Clinic, check-in at Lobby 2

Hours

Monday - Friday 7:30 a.m. to 4:30 p.m.
Closed weekends, federal holidays and for training every Wednesday morning until 9:30 a.m.

Phone

520-228-2778, option 1, 3, 4

Don't forget to keep your family's information up to date in DEERS!